How Do I remove a printer and add another

[Martus96]

How do I remove a printer and add another?

[Dragon-Fur]

@Martus96 

Welcome to the HP Community --

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@Martus96 wrote:

How do I remove a printer and add another?

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The following answer is relevant to having a current Instant Ink subscription -

Replace an enrolled printer

Start here

Enrolling in HP Instant Ink 

Open and read section:  Replace an enrolled printer

At this writing --

The printer replacement function allows you to keep rollover pages, trial months, prepaid amounts, account history, and other account information from the previous printer.

1. Sign in to your Instant Ink account

2. Click HP Instant Ink, then Overview in the left navigation menu.

3. Click Enroll or replace a printer, then Replace Printer, and then follow the on-screen instructions to transfer your account and remove the old printer.

Details...

Read what you like -- ignore the rest.

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Sections 

1. -- Terms of Service / Instant Ink Contract (includes contact information)
2. ⇶ Where is my ink?  "How it works"
3. -- What is?
4. -- Cancel Instant Ink
5. ⇶ Contact Instant Ink Support

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-- Terms of Service / Contract --

Examples of the Instant Ink Terms of Service Contract for various regions

NOTE: Terms of Service Document includes phone contact information

Instant Ink - Terms of Service - USA

 Instant Ink – Terms of Service - UK

 Instant Ink Terms of Service - Australia

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--  "Where is my Ink?"  --

-- How it is supposed to work --

Category Where is my ink or toner?

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What is Instant Ink?

HP Instant Ink is a Print-by-Page subscription service for which you are charged a monthly fee for a set number of printed pages.  (Each side of the paper is counted as a separate Page.)

While there is no additional charge for the ink, the subscription is not free and does charge each month.

IMPORTANT -- Ink is supplied only with an active subscription -

After the service is terminated by you or HP, all subscription ink cartridges stop working and must (should) be returned to HP.

Selecting the right number of pages for your plan is important.

Review >>>  How Instant Ink works

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What is "Free Ink"?

There is no extra cost for ink.

Ink is provided as part of your subscription - use a drop or use a cup full, ink is included at no extra cost.

Important

• All ink activated by the plan and all ink sent to you works as along as the trail / subscription service is active.

and

• After the initial Ink Kit is mailed out, ink is sent (only) when the printer notifies the service that ink is depleted and a shipment is needed.

and

• Subscription / Instant Ink cartridges remain the property of HP and should be returned to HP at close (termination) of the service contract.

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-- Cancel Instant Ink --

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>>  Cancel your account

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

Watch - Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

-- Reminder -- 

• After cancellation, the Instant Ink cartridges will not work.
• Purchase and install HP ink cartridges for use in your printer.

 “HP Smart / HP Connected” Account - Printers, HP Instant Ink, HP+

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Open (left column) HP Instant Ink

Scroll all the way down --

Select "Cancel my HP Instant Ink Subscription"

• Follow the prompts as explained.
• Acknowledge and accept the cancellation requirements.
• Complete the cancellation steps.

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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-- Contact Instant Ink Support --

Can't stand it?

Want to skip all the watching and reading --

Need or want to complain, explain, or ask for help?

It might be faster for you to contact Instant Ink Support directly.

Depending on the region, the website posts limited Saturday hours in addition to Mon-Fri hours.

-- Dragon Suggests --

1)  Contact Instant Ink Support -

Open

⇶  HP Instant Ink Support - Website

Click the Flag near the bottom of the page to update the region / country.

⇶  Scroll up / down to "Additional Support" (about the middle of the web page)

      Check phone and days / hours of operation.

OR

2)  Wait here for a Community Agent to find your request and answer your Instant Ink and Plan related questions.   NOTE >> Instant Ink Support and HP agents can access private information.

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Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP DeskJet 2827e All-in-One Printer  

Thank you for participating in the HP Community --

Click Yes to say Thank You !

Answered / Helpful to resolve , Click Post "Accept as Solution"

[DFWTechGuy]

If you’re using Windows, go to Settings > Bluetooth & devices > Printers & scanners, select the old printer, and choose Remove.

Then click Add device and select your new HP DeskJet 2827e when it appears. If you’re using the HP Smart app instead, open the app, select the old printer, remove it from the app, then choose Add Printer to set up the new one.

If the new printer doesn’t appear, make sure it’s turned on and connected to the same Wi-Fi network as your computer or phone.