Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
Example: Pavilion 6530Olsale HP דגם HP OfficeJet Pro 9013 All-in-One
Microsoft Windows 10 (64-bit)

How can I change scanning setting to tiff file or other scanning properties?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HP Smart App has limited features and tiff. file is not supported

 

You need to  use the Full Feature Software or 3rd party software

 

Please try this https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-9010-all-in-one-printer-...

KrazyToad
I Am An HP Employee

View solution in original post

7 REPLIES 7
HP Recommended

@YgalPolo

 


Welcome to HP Support Community


I would like to help

 

Many HP scanners and all-in-one printers include the HP Solution Center software, which allows you to save a scan in a variety of formats, including PDF, TIF, JPEG and BMP. After scanning the file you can share it with friends or family through email or save it to a disc for backup purposes.

 

https://ftp.hp.com/pub/softlib/software13/printers/OJP9010/HPEasyStart-12.1.03-OJP9010_49_8_4576_1_F...

 

Choose File > Save As, choose TIFF from the Format menu, and click Save. In the TIFF Options dialog box, select the options you want, and click OK.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

HP Recommended

Thanks but , no solution here.
This printer work only with PC Smart app , there you have 2 options 1 is PDF 2 is JPG,
In my old printer 8610 pro there was an HP app and there I hade everything.

HP Recommended

Haw2 to save as i know good , but if you have only 1 option , you can choose only what you have.

HP Recommended

HP Smart App has limited features and tiff. file is not supported

 

You need to  use the Full Feature Software or 3rd party software

 

Please try this https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-9010-all-in-one-printer-...

KrazyToad
I Am An HP Employee

HP Recommended

Thank you , works good , good solution.

HP Recommended

Thank you for your good solution , I install and it is working good , Manny thanks.

HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.