• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP deskjet 2655
Microsoft Windows 10 (64-bit)

I cannot connect my computer or phone to my printer. I need the WPS pin to finish connecting my printer to my computer.

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Try this method to connect the printer to the computer:

 

Reset the printer wireless and then download and install the HP FULL solution software.

 

These resources will be useful:

https://www.youtube.com/watch?v=1vjgUw9JjxM

https://www.youtube.com/watch?v=mmRhlDhARcs

 

Once the printer is connected, use the HP Smart app to connect and find the printer.

This example will be useful:

https://www.youtube.com/watch?v=VD1YaFTaSHs

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows the Software download, Install and Connect to the network using the HP Auto Wireless Connect (AWC). HP AWC is a feature using the software to connect the printer to the network automatically
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to scan multiple pages to a PDF document on the HP Deskjet 2600 series. The HP full feature software must be installed first. It shows the settings to use on the HP Scan software to ...
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to Connect to Wireless network using
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.