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‎08-26-2021 07:06 AM - edited ‎08-26-2021 07:06 AM

HP Recommended
Product: Officejet Pro 8600Example: Pavilion 6530
Operating System: macOS 11.0 Big Sur

Hi, I tried for days to reset my printer, I have no access to the menu (an error message regarding cartridges prevents to do the 4X back command). I tried with the "blue screen" holding the power button at start-up, that pressing  home / back / home /home. I see the menu "reset" appearing, but the reset button doesn't respond. There is also no way to reset via the webpage. I'm getting desperate...

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1 person had the same question
1 REPLY 1

‎09-01-2021 03:03 AM

HP Recommended

If you find an answer on this please post here. A firmware update has broken my Officejet 8600.

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