How can I retrieve my password on my hip 5520 printer

[Lynneylou]

I can’t connect my iPad to my hp5520 printer it worked fine then I got a new router and when I log on it says no air printer found I don’t know what my password is for my printed so need to find this help needed please

[Kumar0307]

@Lynneylou, Welcome to the HP Support Community!

On the printer, go to Setup > Network > Restore network settings

Go back to Network > Wireless > Wireless setup wizard > Select your new network and enter the password for your wireless network.

• Make sure the printer and the iPhone are connected to the same wireless network.
• This printer supports only 2.4GHz network. So, the iPhone should be on the 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.
• Also, check with your Internet service provider if your new router is able to forward 'Bonjour packets'.

Kindly refer to step 2 in this document to know how to print from your iPhone.

Hope this helps! Keep me posted. 

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