How can i get my HP Envy 6055e printer to print again

[Nd1100]

I have tried everything I can to get this printer to print again.

[Garp_senchau]

@Nd1100, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

To get your HP Envy 6055e printer to print again, you can follow these troubleshooting steps:

Step 1: Check Connections

• Make sure the printer is turned on and connected to your computer or network.
• Verify that the USB cable is properly connected or that the printer is connected to your Wi-Fi network.
• Restart both the printer and your computer or mobile device.

Step 2: Check for Errors

• Look at the printer’s control panel for any error messages or blinking lights. Refer to your user manual to understand these signals.

Step 3: Check Paper and Ink

• Ensure there is enough paper in the input tray and that it is aligned correctly.
• Check the ink levels to make sure they are sufficient. Replace any low or empty cartridges.

Step 4: Clear Print Queue

• Go to the print queue on your computer and cancel all pending print jobs.
• Try printing a simple document to test if the print queue is working properly.

Step 5: Update Printer Drivers

• Visit the HP Support website to download and install the latest drivers and software for your printer model.
• Use HP Smart App if available to help manage and troubleshoot printer issues.

Step 6: Run HP Print and Scan Doctor

• Download and run the HP Print and Scan Doctor tool to automatically diagnose and fix printing issues.

Step 7: Reset the Printer

• Turn off the printer and unplug the power cord.
• Wait 60 seconds, then plug the power cord back in and turn on the printer.

Step 8: Perform a Wireless Test

• If you’re using a wireless connection, print a wireless test report to check the status of your wireless connection.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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