How can i install HP Smart on windows 7 (or drivers for deskjet 4100 series)

[JackJoy]

Hi everyone. I want to install HP Smart on my Windows 7 PC. Is there any way to do that? I couldn't find the direct link to the app. And I don't have Microsoft Store? Any help?

This is in order to get the driver for my Deskjet 4100 series, i only find drivers for Deskjet plus F4100 series (or D4100).

[Andr-1611]

Hello @JackJoy ,
Welcome to the HP Support Community!

For HP DeskJet Plus 4100 All-in-One series:

HP Easy Start Printer Setup Software – Offline Use Only 

For HP Deskjet F4100 All-in-One Printer series:

no driver, https://support.hp.com/us-en/drivers/selfservice/hp-deskjet-f4100-all-in-one-printer-series/3177560

For other products please visit this page: https://support.hp.com/fr-fr

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[JackJoy]

Hey Andr-1611,

Thanks for the quick answer but as stated it is not a Deskjet Plus nor a F4100. I tried your links just in case but it isn't working either... 

Unless i didn't understand and there is only one model of Deskjet 4100 and my system is 64-bit not 32 ? 

Have a nice evening ! 

[Andr-1611]

Hi JackJoy,

In your opening message you have selected Windows 32-bit

But this is not a problem, because the drivers automatically detect the correct system, 32- or 64-bit!

But we are already talking about Windows 7 64-bit?

Now for your printer:

There are only these Deskjet printers.
I now need the product number or the part number.
You will find this part number = PN on a label that is:

1. in the printer or
2. on the back or
3. underneath the printer.

Then we'll see.

Andr-1611

[JackJoy]

Hi again, 

First of all here is my PN : [Personal Information Removed]

If the drivers detect the system automatically that's nice i just don't know if i'm on 32 or 64 bits ^^ 

With your list i think my printer should be the first one (HP Deskjet 4100e All-In-One series) because other drivers didn't work.

Thanks for the help ! 

[Andr-1611]

Hi,

this is your printer: HP DeskJet 4122e All-in-One Printer 

Spec.: Spécifications du produit pour le Imprimante Tout-en-un HP DeskJet 4122e (26Q92B) 

---

@JackJoy wrote:

With your list i think my printer should be the first one (HP Deskjet 4100e All-In-One series) because other drivers didn't work.

---

What exactly is your problem now?

[JackJoy]

My problem is the same as stated before ; i can't install hp smart on my windows 7 so i can't install the drivers either ='(

[Andr-1611]

No HP Smart for Win 7 (32-/64-bit)

https://support.hp.com/us-en/document/ish_1716406-1413451-16?docNotFound=true

Hope this helps! Keep me posted.
Andr-1611

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

[JackJoy]

Oh ... then how can i install the drivers ? ='(

[Andr-1611]

You need Windows 10!