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I have an Instant Ink Account. I want to add a new printer to my account & delete my old one.

2 REPLIES 2
HP Recommended

Hi @ajduck,


Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

 

I see that you wanted to replace the new printer to your instant ink account.

 

Printer replacement allows you to keep rollover pages, free months, prepaid amounts, account history, and other account information for the previous printer. Just make sure you set up the new printer using the HP Smart app.

If HP sends a replacement printer under warranty, the HP Smart app automatically replaces the printer during printer setup.

If you purchased a replacement printer, look for the printer replacement option during setup with the HP Smart app.

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
HP Recommended

No.  I have a second printer and would like to add it to instant ink.  I have had this printer (Samsung) for about two years.

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