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‎07-17-2017 06:39 PM

HP Recommended
Product: HP Officejet Pro 8600
Operating System: Microsoft Windows 10 (32-bit)

We changed service providers for our internet.  This changed the wifi servers we use.  I am wondering how I change the required server information on my HP printers to allow the new server to work.  Currently, data show my old server name and says the printer is off line.  I am working with an HP Officejet Pro 8600

4 people had the same question
2 REPLIES 2

‎07-17-2017 06:45 PM

HP Recommended

Hi,

Welcome to HP Support Forum. Please treat this as new router and use the following instructions to fix:

   http://www8.hp.com/au/en/campaigns/wireless-printing-center/reconfiguring-system-help3.html

Please also note: Your printer may only support 2.4GHz therefore you need to check and allow your router to broadcast both (dual) bands which are 2.4GHz and 5.0GHz.

Regards.

BH
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‎08-04-2019 03:26 PM

HP Recommended

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