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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
The most common cause we see for this is someone loading used paper on accident and printing on top of old information. If you do need to reset the best option is to perform a factory reset.
See this thread for instructions: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Factory-Reset-HP-Office-Jet-8035/...
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
The most common cause we see for this is someone loading used paper on accident and printing on top of old information. If you do need to reset the best option is to perform a factory reset.
See this thread for instructions: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Factory-Reset-HP-Office-Jet-8035/...
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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