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Accepted Solutions
HP Recommended
The most common cause we see for this is someone loading used paper on accident and printing on top of old information. If you do need to reset the best option is to perform a factory reset.
See this thread for instructions: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Factory-Reset-HP-Office-Jet-8035/...
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
The most common cause we see for this is someone loading used paper on accident and printing on top of old information. If you do need to reset the best option is to perform a factory reset.
See this thread for instructions: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/Factory-Reset-HP-Office-Jet-8035/...
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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