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HP Recommended
HP Photosmart 7525
Microsoft Windows 10 (64-bit)

I have uninstalled printers that I used when visiting family, but they still appear in HP Support Assistant under my devices.  How do I get rid of them?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

From HP Support Assistant click the device.

In the top right click the button with a pencil in the icon. Clicking on it brings up a window "Edit device information."

In the bottom center click  "Remove this device. And the printer should be removed.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

1 REPLY 1
HP Recommended

Hi,

From HP Support Assistant click the device.

In the top right click the button with a pencil in the icon. Clicking on it brings up a window "Edit device information."

In the bottom center click  "Remove this device. And the printer should be removed.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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