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‎01-18-2022 01:40 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My wife has an HP Smart 7134 which she uses the print photos from her Pixel phone. It's fine - not sure if it uses wifi or bluetooth.

I need to scan a 2 page document onto my Win 10 desktop. Been going for 2 hours. The PC has no working WiFi card (MSFT disabled it with one of their "upgrades").

I have tried to download and install HP Smart from the Microsoft store, but it just whirs away (almost 90 minutes and counting). So I registered on HP.com and tried to download it from there. I inputted the printer code, but the resulting screen just whirs away (35 minutes so far). The instructions say to remove the wired connection, but that's all I have. I can see why it might not work, but I can't see why it won't even download.

Tried HP.com virtual assistant (not expecting much) and it failed to meet my expectations by crashing after 10 minutes of going through generally useless stuff.

My backup is to scan on my ancient 15 year old Epson using my Vista OS PC (yes, really), and then put on a USB stick and bring it back to my office (don't worry, it's not online).

Any ideas ? - I'm stuck. I've worked in the industry for 30+ years

 

Category:
1 REPLY 1

‎01-18-2022 01:48 PM

HP Recommended

Hello @rodathomeuk .
Download the following driver and install it, as HP Smart is included in it:
https://ftp.hp.com/pub/softlib/software13/printers/EN7100/Full_Webpack-44.9.2759-EN7100_Full_Webpack...

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