How do I eliminate the black background when it should be white?

[thosborne]

how do i eliminate the black background when it should be white - wasting ink and difficult to read

[Max3Aj]

@thosborne, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If your HP printer is printing pages with a black background instead of white, it’s likely due to a software or driver setting, or the way the document is formatted. Here are some steps to help you fix this and save ink:

Check the Document Background

• If you're printing from a PDF, Word, or web page, make sure the background isn’t set to black.
• In Microsoft Word:
  • Go to Design > Page Color and set it to White or No Color.
• In Adobe Reader:
  • Go to Edit > Preferences > Accessibility
  • Check Replace Document Colors and set Page Background to white.

Disable Background Printing (Windows)

• Go to Control Panel > Devices and Printers
• Right-click your HP printer > Printing Preferences
• Look for any setting like "Print Background Colors and Images" and disable it.

Use HP Smart App or HP Print Settings

• Open the HP Smart App (download from HP Smart - HP Smart) Or - HP App – For HP Printers, Laptops, and Tech Accessories | HP® India
• Select your printer > Print Settings
• Ensure Color Options are set to Black & White or Grayscale, and Background Printing is disabled.

Update or Reinstall Printer Driver

• Visit HP Software and Driver Downloads
• Enter your printer model and download the latest Full Feature Software and Drivers.
• Reinstalling can reset any misconfigured settings.

Test Print

Try printing a simple Notepad file or a blank Word document to confirm the background is white. If it prints correctly, the issue is likely with the original document formatting.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support