How do I factory reset a HP Smart Tank Plus 559?

[EoghanMag]

Hi all, please help! How do I factory reset a HP Smart Tank Plus 559? After I do so what updates do I run? My pc is fully up to date. This is an ongoing issue for over a year. Not a reboot to a previous setting one. Thanks in advance.

[A_Gayathri]

Hi @EoghanMag,

Welcome to the HP Support Community

I understand you are facing an issue with your Reset Printer Password. Not to worry I will help you to get a resolution to resolve the issue.

Let's perform a power drain: 

• With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
• Remove the USB cable, if present.
• Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
• Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
• Turn on the printer and wait till the warm-up period finishes and the printer is idle

Update the printer firmware 

• Click here to download and install the latest printer firmware from your product
• Click here to know different methods of updating the printer firmware.

 I'm sending out a private message for factory reset 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

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