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I don’t remember what the password was and I was wondering if anyone knew how to figure this out or if there is a way to reset and change it. Thank you for the help 🙂

2 REPLIES 2
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Hello, @mvargas1-_ 

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.

To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

 

 

 

 
Please let us know if you have any additional questions or concerns. Our job as HP moderators is to monitor all traffic on the community.

Thank you.

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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Hi @mvargas1-_,

 

Welcome to the HP Support Community

 

I understand you are trying to figure out the password of your printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To assist you better I would request you to provide me with the below-required details:

 

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 
  • What password are you referring to?
  • Are you trying to connect your printer to your Wi-Fi?
  • Which device are you trying to connect your device with?

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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