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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How do I find my password?

Create an account on the HP Community to personalize your profile and ask a question
06-26-2023 08:49 AM
If you are trying to connect the printer to your home WIFI, then you need the password programmed into your router. If default it is usually printed on a label on the router, or if it was changed the installer should have given it to you. It would be the same password you use to connect a computer or phone to the wifi.
If you are trying to use the WIFI direct feature of a printer then the default should be printed on a label on the printer or you can check on the screen as you should be able to view it if you look at network settings.
As you do not state your model, it is impossible to give you more directed instructions.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
06-26-2023 09:43 AM
Thank you. It’s a Desktop 2720e. I’ve tried to usual wifi password but it’s having none of it. I thought it would be such a simple set up. I’ll have to send it back and get a refund if it won’t connect. I’ll try again tomorrow as I’ve already spent enough time on it today and I’m running out of patience, lol.