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HP Recommended
HP Envy 7645
macOS 10.12 Sierra

I have recently replaced my modem/router and can no longer connect my Envy7645 to wireless printing. There is an error with Host Name and I don't know where to look make the correction.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello, @miker39 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!

 

I see that you are having issues while connecting the Envy printer to the new router/modem. The host name is nothing but the name of the printer on your network. As the printer is not yet connected to the network, the value would be null at the moment.

 

Alternatively, please try the steps below to connect the printer to the network:

 

  1. Turn on the printer.

  2. On the printer control panel, touch the Wireless icon .

  3. Touch the Settings icon .

  4. Touch Wireless Settings.

  5. Touch Wireless Setup Wizard.

  6. Follow the instructions to connect the printer to your wireless network.

 

Once the printer is connected to the network, then try the steps below to connect the printer to your MAC:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “AirPrint” would be selected)


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Hello, @miker39 – Hope you are well 🙂
 

Thank you for becoming an HP Forum member. It is a fantastic location to get help from the community, get suggestions and find what has worked for others!

 

I see that you are having issues while connecting the Envy printer to the new router/modem. The host name is nothing but the name of the printer on your network. As the printer is not yet connected to the network, the value would be null at the moment.

 

Alternatively, please try the steps below to connect the printer to the network:

 

  1. Turn on the printer.

  2. On the printer control panel, touch the Wireless icon .

  3. Touch the Settings icon .

  4. Touch Wireless Settings.

  5. Touch Wireless Setup Wizard.

  6. Follow the instructions to connect the printer to your wireless network.

 

Once the printer is connected to the network, then try the steps below to connect the printer to your MAC:
 

  • Click the Apple menu icon, and then click “System Preferences”.
  • Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
  • Right-click the blank space in the Printers list, and then click “Reset printing system”.
  • Click “Reset” in the confirmation window.
  • Enter an administrator username and password, and then click “OK”.
  • Wait until the printing system is reset and no devices show in the Printers list
  • Restart your computer and then go back to System preferences – Printers and scanners.
  • Click the “Add button” (+).
  • Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
  • Click “Print Using...”, and then select the name of your printer (By default “AirPrint” would be selected)


Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
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