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- HP Community
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- How do I get HP Solution Center to work with/without Flash P...

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02-19-2021 07:03 PM
I have an HP D4160 and I need a way to get the HP Solution Center to work again. I know Flash Player is no longer supported and have searched community for solutions, but nothing seems to work. I need the Solution Center for checking ink levels and running diagnostics and I know that Flash Player support was discontinued recently - have always running in the background and forgot about it.
I have Windows 10 64 Bit and use Firefox.
Is there a way to re-install the last Flash Player 64 Bit version and if so, where could I find it? I looked all over...
Is there a working and safe third party alternative that's compatible with HP printers?
Solved! Go to Solution.
Accepted Solutions
02-20-2021 03:39 PM
Hello @Condottiere,
Welcome to the HP Support Community!
@Condottiere wrote:
...Is there a way to re-install the last Flash Player 64 Bit version and if so, where could I find it? I looked all over...
No
@Condottiere wrote:Is there a working and safe third party alternative that's compatible with HP printers?
Yes, try this Solution:
Install HP Scan Extended find here: ftp://ftp.hp.com/pub/scanners/HPScanExt/
Download this file: HPScanExt.msi
Close all programs
Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.
Hope this helps! Keep me posted.
Andreas
If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.
02-20-2021 03:39 PM
Hello @Condottiere,
Welcome to the HP Support Community!
@Condottiere wrote:
...Is there a way to re-install the last Flash Player 64 Bit version and if so, where could I find it? I looked all over...
No
@Condottiere wrote:Is there a working and safe third party alternative that's compatible with HP printers?
Yes, try this Solution:
Install HP Scan Extended find here: ftp://ftp.hp.com/pub/scanners/HPScanExt/
Download this file: HPScanExt.msi
Close all programs
Open up the run command with the "Windows Key + R" key combo > in folder Downloads double-click on the msi.
Hope this helps! Keep me posted.
Andreas
If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.