Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-28-2023 07:29 PM

HP Recommended
Product: HP Deskjet F4580 All-in-One Printer
Operating System: Other

I recently bought a new MAcBook Air.  I use a USB plug to print to my printer.  When I attempt to print, it looks as if it is about to print.  The icon shows up and then disappears as if it already printed.  I know that my laptop and printer are not reading/connecting to each other because when I ask for the ink levels of the printer, my laptop says no information found.

 

Is my old faithful printer not able to communicate with my new MacBook Air?  I don't want to buy a new printer if possible.

Category:
2 REPLIES 2

‎04-28-2023 10:20 PM

HP Recommended

Hi,

Try following the Resolution section below and check if that may helpp:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

If you experience further issues, please clarify your exact macOS version on your Mac, click the Apple icon and then About This Mac to identify the OS version.


Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎04-29-2023 05:57 PM

HP Recommended

Thank you for trying to help.  Unfortunately, I still can't get it to work.  My printer is a HP DeskJet F4500 Series and my laptop is a Macbook Air. Laptop OS is Ventura 13.3.1.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.