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‎04-28-2023 07:29 PM

HP Recommended
Product: HP Deskjet F4580 All-in-One Printer
Operating System: Other

I recently bought a new MAcBook Air.  I use a USB plug to print to my printer.  When I attempt to print, it looks as if it is about to print.  The icon shows up and then disappears as if it already printed.  I know that my laptop and printer are not reading/connecting to each other because when I ask for the ink levels of the printer, my laptop says no information found.

 

Is my old faithful printer not able to communicate with my new MacBook Air?  I don't want to buy a new printer if possible.

Category:
2 REPLIES 2

‎04-28-2023 10:20 PM

HP Recommended

Hi,

Try following the Resolution section below and check if that may helpp:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Having-problems-installing-older-HP-Printers-o...

 

If you experience further issues, please clarify your exact macOS version on your Mac, click the Apple icon and then About This Mac to identify the OS version.


Shlomi



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‎04-29-2023 05:57 PM

HP Recommended

Thank you for trying to help.  Unfortunately, I still can't get it to work.  My printer is a HP DeskJet F4500 Series and my laptop is a Macbook Air. Laptop OS is Ventura 13.3.1.

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