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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
HP Recommended
Hi,
Thanks for using the HP Support Community.
Can you try to reset the printer back to factory defaults?
This resource will be useful:
https://www.youtube.com/watch?v=4Xo9-0xSaog
After doing a Reset to Factory defaults, use HP Smart to setup and connect the printer to the network.
Connect to 5GHz network with WIn 10 PC:
https://www.youtube.com/watch?v=kRzEcKkwQlc&t=1s
For more useful resources on this printer series:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPg2uqMt6xzQowix3LmJEgBG
Hope that helps!
For more tips
I am an HP Employee. Although I am speaking for myself and not for HP.
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Question / Concern Answered, Click "Accept as Solution"
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