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Locked

‎02-22-2025 04:21 PM

HP Recommended
Product: HP ENVY 5055 All-in-One Printer

I have Windows 11 running on my computer and my HP Envy 5055 will not load, it say drivers is unavailable.  HP Smart will not install them. It was working in the past, not now. I have cleared everything, downloaded  many times from  HP Support.  The rest of my Devices are able to print but not this computer which is also a HP.  Printer seems to be fine?

1 REPLY 1

‎02-22-2025 05:00 PM

HP Recommended

Hello @PD1950 ,
Welcome to the HP Support Community!

 

Try this here: HP Easy Start Printer Setup Software (Internet connection required for driver installation) 

 

Kind Regards
Andr-1611

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