How do I get my device to print envelopes?

[SWD83]

I tried to print an envelope and the device advised me that I do not have the software to complete the command.

[Dragon-Fur]

@SWD83 

Welcome to the HP English Community --

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@SWD83 wrote:

I tried to print an envelope and the device advised me that I do not have the software to complete the command.

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Sure - could be true -

True >> The mystery "device" must have some kind application that supports basic print function and a way to print a standard file type formats.

Device must have a way to translate the envelope size for the printer and the app / software settings.

The software or application you use depends on which Operating System / version you are using on "device" and the available tools, apps, and / or software on that platform.

What?

Windows provides the most versatility.

Word (part of Office), at least supports printing envelopes in Windows and possibly other platforms where Word is available:  Word > Mailings > Envelopes 

NOTE:  Word has rules about envelope margins that are not necessarily the same as the margins that the printer can handle.  This means even if the printer supports smaller paper sizes, Word > Mailings > Envelopes might balk at the address placement requirements for tiny envelopes.

HP Smart - Windows / Mobile (printer on network) can at least print an envelope shaped document if you have a PDF document with the return and recipient addresses.  The address placement is not ideal - the app can do the job.

Product Specifications for the HP OfficeJet 250 Mobile All-in-One Printer (CZ992A)

Paper handling

Input capacity	Up to 50
Standard input capacity (cards)	Up to 20
Standard input capacity (envelopes)	Up to 5
Standard input capacity (transparencies)	Up to 5
Media sizes supported (metric)	A4; A5 ; A6; B5 (ISO); B5 (JIS);envelopes (A2; C5; C6; DL); photo (10 x 15 cm; L; 2L); Japanese Postcard; O**bleep**u Hagaki
Media sizes supported (U.S. standard)	Letter, Legal, Statement, Executive, envelopes (No. 10, Monarch, 6 3/4 in), cards (3 x 5 in, 4 x 6 in, 5 x 8 in), photo (8 x 10 in, 5 x 7 in, 4 x 6 in, 3.5 x 5 in)
Media types	Plain Paper; HP Photo Papers; HP Matte Brochure or Professional Paper; HP Matte Presentation Paper; HP Glossy Brochure or Professional Paper; Other Photo Inkjet Papers; Other Matte Inkjet Papers; Other Glossy Inkjet Papers; Plain Paper, Light/Recycled
Media weight supported (metric)	60 to 300 g/m²
Media weight supported (U.S. standard)	16 to 32 lb (plain paper); 20 to 55 lb (envelope); up to 110 lb (cards)
Duplex options	Manual (driver support provided)

Recommended system requirements

Windows 10, 8, 7: 32-bit or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer. Windows Vista: (32-bit only), 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Windows XP SP3 or higher (32-bit only): any Intel Pentium II, Celeron or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Apple OS X v10.11 El Capitan, OS X v10.10 Yosemite, OS X v10.9 Mavericks; 1 GB HD; Internet required; USB. Linux, see http://hplipopensource.com/hplip-web/index.html.

NOTE:  Printer Software / full driver printer software is also supported / available for Windows 11

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References / Resources

HP Printer Home Page - References and Resources

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HP OfficeJet 250 Mobile All-in-One Printer series  

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