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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How do I get my printer icons back on my screen?

Create an account on the HP Community to personalize your profile and ask a question
08-19-2023 08:13 AM
Welcome to the HP Community --
If you are referring to shortcuts as viewed on your computer on your Desktop (and not on the printer display screen),
(then)
What you do depends on which shortcuts are missing.
Most common are the shortcuts for the Printer Assistant and HP Scan:
Uninstall the printer software
Restart the computer
Install a fresh copy of the printer software
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Printer Software
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Remove / Install the full driver printer software
If not done by this point...
Restart everything, including the router that controls you network.
Can't stand it? At least restart the printer and the computer and any device you can stand to be without for a short time.
Next,
Run Windows Updates -- If any updates are installed, Restart the computer and log in.
Next,
Printer - Full Feature Software - Install
If you have not done so, consider
- HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver adds at least two shortcuts to the Desktop: Printer Assistant and HP Scan. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
If the full driver printer software is (already) installed but not working,
- Uninstall any printer software from Control Panel > icon view > Programs and Features
- Restart the computer and sign in.
What if?
NOTE: If software will not uninstall, appears to be removed and is “still hanging around” after you uninstall / Restart...
Microsoft: Fix problems that block programs from being installed or removed
OR
Revo Uninstaller (Free version)
then
Restart the computer and sign in
Next,
- Check (for the Printer) in Devices and Printers > If found, Right-Click Printer and Remove -- If any changes are made, that is, you remove anything, Restart the computer and sign in.
Next,
- If using a printer USB cable between the printer and the computer, disconnect the cable before installing the printer software.
- Download and Save the Full Feature Software installation package or the Easy Start Software
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / Install <<<
HP OfficeJet Pro 9010 EasyStart Printer Setup Software – Offline Use Only
Installation
- Open File Explorer
- Navigate to the folder in which you saved the installation file (likely Downloads)
- Right-Click on the installation package and “Run as Administrator”
- If using a printer USB cable between the printer and the computer, connect the cable when instructed (near the end of the installation).
- After the software is installed, Restart the computer and log in
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Optional – Supported for your printer
Next – HP Universal Scan Software - NOTE: Model and Operating System version Dependent
HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software.
HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.
Note: HPUS can be installed as standalone or installed after the full feature printer software.
After the software is installed, Restart the computer and sign in
HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens. New features have been added to the main menu to help with navigating the settings.
HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)
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The installation of the full driver adds at least two shortcuts to the Desktop:
Printer Assistant
HP Scan
>>> Open the Printer Assistant > tab Scan > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed in Programs and Features
Programs_and_Features_Printer_Desktop_Icons_11
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
References / Resources / Examples
Example - Parts to the Software - Windows
Parts_to_Printer_Software_8
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
HP OfficeJet Pro 9015 All-in-One Printer