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‎04-06-2023 08:02 AM

HP Recommended
Product: HP ENVY Photo 7164 All-in-One Printer
Operating System: macOS 12.0 Monterey

I'm attempting to install drivers on my Mac Book Pro running macOS 13.3. I get to the screen that prompts for whether I use the computer in the home or business, and there's a field below the radio buttons that apparently needs to be filled in but doesn't provide feedback as to what should be entered. Clicking "Continue" simply highlights the field in a red border. How to I continue installing this software?image.png

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22 people had the same question
1 REPLY 1

‎04-29-2023 06:48 AM

HP Recommended

If you haven’t figured it out already,  it wants your 5 digit zip code. I had the same issue with my MAC. It took me a bit to figure that out also since there are no indicators. 

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