How do I install OCR?

[SAVPrint]

I purchased the HP 9120e all in one printer and don't see OCR as an option on the HP Scan menu.  I have installed the universal scan with no results and I can't find a separate driver on the list for OCR

Thank you.

[Dragon-Fur · Accepted solution]

@SAVPrint 

Welcome to the HP English Community --

Update / Amidst the clutter, add Example for Scan > Document > Save - File Type options

OK - This printer is one of the new OfficeJet Pro 91xxe printers that includes an option to enable the HP+ service.

HP+ is not a subscription -- it is a service package that provides access to additional printer features, including the coveted OCR (Save as editable text). 

You need NOT sign up for HP+ to get OCR.

OCR is available online as a free service (as long as you trust they won't steal your information) or as a purchase from one of the suppliers (Adobe, for example).

If you wish to do that, you are done - no more reading.

If you continue...

There is a lot here - some of the information is repeated both to maintain context or to emphasis importance.

The services discussed hereafter include legal contracts that need your attention and consideration before you sign up.

Read, ignore, or use what you think is important to your situation.

The short version >>

Sign up for HP+ service >> OCR plus other features will be included in your HP Smart application.

and

HP Instant Ink is an optional and -- importantly -- separate service.

Important

I do not speak for HP and I certainly do not represent HP interest in any legal or contracted service.

The following is provided FYI only and is meant to help you sift through the documents and the how-to.

--------------------------------------------------------------------

Start -

Information for HP+ service contract

and

The separate contract for Instant Ink subscription

HP+ refers to an optional contract for Service and Benefits available on select "e" Printers.

Signing up requires deliberate action on the part of the customer.

HP+ is an optional service contract that includes both benefits and responsibilities.

HP+ in a broader sense might appear - at least from a customer's perspective - to include HP Instant Ink.

HP Instant Ink is also a contract --

This time the contract is for a service:  Print-by-Page Subscription to Instant Ink service plan

Instant Ink subscription requires acceptance of the service and a credit card to secure the plan.

HP+ is not, to my knowledge, something you can disregard once accepted.

"Yeah, but " Objections? Questions?  Contact HP+ to ask questions about any options.

Next,

HP Instant Ink is an optional and -- importantly -- separate service.

HP Instant Ink can be cancelled -- 

Important

The Instant Ink cancellation procedure requires your attention as there are responsibilities and requirements.

What to do - Details and Contact Information

Reminder

This printer is protected by Dynamic Security. 

All ink used in the printer must include the embedded HP chip. 

The HP-Chip requirement is NOT related to HP+ and is NOT related to HP Instant Ink

Reference:  HP Printers - Dynamic Security Enabled Printers

Continuing...

Open

 User Guide - HP OfficeJet Pro 9120e Series

Page 7

Excerpted

Requirements for HP+ printers

This topic describes the requirements for HP+ printers.

Keep the printer connected to the Internet

HP+ printers are cloud-connected devices that must remain connected to the Internet in order to function. The
Internet connection enables the printer to deliver HP+ specific app features and firmware updates.

During setup, you must connect the printer to the Internet using a supported network connection. After setup,
you can print using a USB cable connection, if desired, but the printer must still be connected to the Internet.

Use Original HP cartridges

Original HP cartridges are cartridges manufactured and sold by HP in official HP packaging. If non-Original HP
supplies or refilled cartridges are installed, HP+ printers will not operate as expected.

Have an HP account

Create or sign into an HP account to manage your printer.

===================================

What about HP+

Printer and HP+ service

 Contact HP+ Support

If needful, change your Country / Region

Note that HP+ assistance is only available for registered HP+ printers.

Reminder

An HP Instant Ink subscription is not required as part of the HP+ setup or HP+ service.

HP+ > Benefits, Requirements, Your Responsibilities

READ about HP+ here:

 HP+ Printing – Website / Information / FAQ

Scroll down on page to “Top Questions”

 Read >>> About HP Smart Advance for HP+ printers

 And

Read

 HP printers - Using advanced scanning features (HP Smart app)

Example Scan > Document > Save - File Type options

HP_Smart_Win_Scan_Document_Save_6

Next,

 Follow up by reading the appropriate FAQ section in HP Printers - Print Anywhere with the HP Smart App

“Print Anywhere” Supported on Select HP+ Printers with HP+ enabled

  HP Printers - Print Anywhere with the HP Smart App

And

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

NOTE:  If a print job is blocked for more than 5 minutes, the HP Smart app cancels the job automatically.

FAQ > Section:  How do I disable or enable Print Anywhere or Private Pickup?

FAQ > Section: Which non-HP+ printers are eligible for HP Smart Advance?

Reference:  About HP Smart Advance for HP printers

HP Smart Advance is a productivity tool in the HP Smart app that offers advanced scanning and other document processing features. HP Smart Advance is available on eligible HP printers.

And

HP printers - Using advanced scanning features (HP Smart app)

Print Anywhere -- Used with HP Smart app

 “HP Smart / HP Connected” - Printers added to ePrint / Print Anywhere

Management / Options

HP Smart / HP Connected

Note:  Website might take 1-10 seconds to open

Click Flag to switch to your region

Account Dashboard

Select Printers > In Section Printer Options > Click Manage Printer Settings

HP_Smart_Connected_HP+_Printer_Options_1

HP_Smart_Win_HP+_Print_Anywhere_3

 ======================================================

Contact HP+ Support or HP Instant Ink Support and ask for help

Reminder for Instant Ink

Regardless of what it sounds or looks like,

Instant Ink is an Optional service.

You can use the printer - and even sign up for HP+  -- without an Instant Ink service contract.

++++++++++++++++++++++++

Instant Ink Support Website

What if you wish to check or sign up for Instant Ink?

Start with

 >>> How Instant Ink works

Next,

  HP Instant Ink Support - Website

Change Country / Region as needed

Scroll down to find phone contact information

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

OR

Direct Link

 Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

Next...

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 9125e All-in-One Printer  

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[SAVPrint]

Thanks for your reply.

Are you saying that OCR scanning is only available in HP+?

thank you.

[Dragon-Fur]

@SAVPrint 

You are welcome.

I will try to clarify.

OCR (Save as Editable Text) and other specialty Scan options are available from HP for selected Printers that are eligible for HP+. 

================================================

If you accept the HP+ service agreement and enable HP+, then OCR  (Save as Editable Text) and other specialty scan options will be made available as described in my first post.

================================================

If you do not wish to accept the service contract for HP+,  you have the option of obtaining or purchasing OCR software from a source / merchant of your choice.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

[SAVPrint]

Thank you for clarifying that.  I think it is a bummer that HP is tying the use of OCR to their HP+ program.

[Dragon-Fur]

@SAVPrint 

You are welcome.

True - if the HP option is out of reach for any reason, the solution is to get the OCR software for yourself.

Things change -- sometimes we like the changes and other times not-so-much.

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"