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Microsoft Windows 10 (64-bit)

I am getting an error message about my ink cartridge and I just installed a black cartridge also I am now using this printer with a different computer.  how do I find the driver for my printer and install it

1 REPLY 1
HP Recommended

@SCagle, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Let's tackle both issues step-by-step! 😊

Installing Drivers for HP Deskjet 3752

Download the Driver:

Install the Driver:

  • Once downloaded, open the file and follow the on-screen instructions to install the driver.
  • You might need to restart your computer after installation.

Fixing Ink Cartridge Error

Check Cartridge Compatibility:

  • Ensure the cartridge is compatible with your printer model. Sometimes, using a non-compatible cartridge can cause errors.

Reset the Printer:

  • Turn off the printer and unplug it from the power source.
  • Wait for about 60 seconds, then plug it back in and turn it on.

Clean Cartridge Contacts:

  • Remove the cartridge and gently clean the electrical contacts with a lint-free cloth and a bit of rubbing alcohol.
  • Reinsert the cartridge and ensure it clicks into place.

Replace the Cartridge:

  • If the error persists, the cartridge might be defective. Consider replacing it with a new.   

You may refer to this link - How to fix ink cartridge errors on HP Inkjet printers | HP Support
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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