• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP M507

Hello,

 

We have unboxed a brand new printer, trying to set it up and it won't let us change any information until we "log in". 

 

What is the default password to log in here?  Google search has said to look for a PIN on the printer, but there is no PIN on the printer. 

 

ITLumber_0-1685383011148.png

 

Thanks.

 

2 REPLIES 2
HP Recommended

The default password is blank, did you try it?  If blank doesn't log in the cold reset will reset the password to blank.




My profile on LinkedIn

HP Recommended

Thanks for the response. 

 

I have tried a blank password (screenshot of failure above is using blank password).   I've also tried resetting printer from within its menu, but we still can't log in.  

 

Does HP use a default password?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.