How do I print a Windows10 Word document from Lenovo laptop?

elanaoliviere · ‎08-10-2020

1. A brief, descriptive title and issue summary:

My HP Laser MFP does not print

2. A detailed message with the following information:

Key Product information:

HP Laser MFP 131 133 135-138

Printer Notebook or Desktop Product Name and Number: HP Serial Number [Personal Information Removed]
Operating System (including service pack revision):

OS Environment: Windows x64

Issue Description Information:

Connection Method: USB

3. Other tips for optimizing our community include:

Post in the correct area: Make sure your question is posted on the correct forum board - e.g., Printer problems should be posted in the printer boards. Yes!
Search before posting: I did
Watch for Feedback: OK.
Mark it "Solved": OK

T

sandytechy20 · ‎08-12-2020

Welcome to the HP support community.

Perform root level uninstallation to remove all the printer related software's.

In Windows, search for and open Programs and Features.
Select your HP printer.
Select Uninstall.
In Windows, search for and open Devices and Printers.
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
Open up the run command with the "Windows Key + R" key combo.
Type printui.exe /s and click OK.
Click on Drivers tab.
Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
Select OK.
Remove all instances of the same.
Select Apply and OK on the Print Server Properties windows.
Close Devices and Printers.
Restart the PC again.

Download and install printer full feature driver

Click here to download the printer driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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