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HP Recommended
HP Pro 6968
Microsoft Windows 10 (32-bit)

How do I remove my old (out-of-service) printer from the HP Smart app?  I keep getting messages/updates that are related to it.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @BF-13,

 

I'd like to help!

 

I understand you would like to remove the old printer from HP Smart.

 

Follow the instructions to remove the printer -

 

  1. Open HP Smart and then click the Printer icon in the left bar.
  2. Click on select a Different Printer, then click the Remove link on the right
  3. Press the X mark of the unwanted printer tile to remove it and click on done.

Hope this helps! Keep me posted.  

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

View solution in original post

4 REPLIES 4
HP Recommended

Hi @BF-13,

 

I'd like to help!

 

I understand you would like to remove the old printer from HP Smart.

 

Follow the instructions to remove the printer -

 

  1. Open HP Smart and then click the Printer icon in the left bar.
  2. Click on select a Different Printer, then click the Remove link on the right
  3. Press the X mark of the unwanted printer tile to remove it and click on done.

Hope this helps! Keep me posted.  

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping

HP Recommended

Can't find the remove link.

HP Recommended

Helloooo!!!!  I can't find "select a different printer" or "delete"

HP Recommended

I GIVE UP!!!!!!!!!!!!!!!!!!!  NOBODY THERE TO HELP!!!!!!!!!!!!!!        FRUSTRATED AT WASTING TIME WAITING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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