How do I reset my HP OfficeJet Pro 9015 to factory settings?

[RubberDuck1]

I also need the instructions for factory reset of my Officejet Pro 9015 please.

Thanks

[Jay_G24]

Hi @RubberDuck1,

I'd like to help!

I have sent you a private message.

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[Tay9]

My office jet pro 9015 wireless settings have been disabled.  I have tried downloading update firmware, drivers, resetting from printer trying to reset from app and nothing is working.  How do I establish wireless on printer.  Last month was one year of me having this printer.  It should be this difficult to figure out how to reset printer factory settings or be able to speak to someone.  Need help immediately to continue working. 

[sshoes]

there are 8 of us that need the factory reset -- please post it so all of us benefit from you time and effort.  Thanks in advance - this is directed at HP not the other customer who is screaming like the rest of us

[Pwcarswell]

• I also need the reset instructions for my HP9015. Thank you. 

[Jay_G24]

Hi @Pwcarswell,

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping,

[Coopinn]

I also need to reset my 9015 to factory setting as it cannot turn on WiFi because it says This feature has been blocked by whoever set up the printer.  That was me and I didn’t.

[Jay_G24]

Hi @Coopinn,

I'd like to help!

We can perform a factory defaults on the printer to resolve the issue

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[jwill83]

Hi, can I get the instructions for resetting the 9015 also please..

[Jay_G24]

Hi @jwill83,

I have shared the instructions in a private message, please check your inbox.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping