How do I scan a document and save as a .pdf?

[Arnold28]

My printer is a HP ENVY 6400e 

How do I scan a document and save as a .pdf?

[Dragon-Fur · Accepted solution]

@Arnold28 

Welcome to the HP Community Forum.

Start here:

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

There are several scan applications and the full driver printer software that can scan to PDF.

Some of the more common choices:

• HP Smart - Windows - Application
• HP Scan - Windows - Part of the Full Feature Software / full driver printer softrware
• NAPS2 - third party scan software - install the full driver first to support the NAPS2 software
• HP Scan and Capture - install the full driver first to support the application

General Example Set - HP Smart - Windows - Scan > Document

HP_Smart_Win_Main_Menu_2

HP_Smart_W10_Scan_Document_Screen_7

HP_Smart_Win_Scan_Edit_Document_Set_1

=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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[Arnold28]

Thank you Dragon-Fur, that solved my problem. And thank you for all the documentation. I must say that, being a Mac user since I purchased my first computer back in the late 90s I find Microsoft software to be unreliable and the instructions invariably unnecessarily complex .

My previous Brother Printer gave few problems and if so were easily resolved. I'm thinking of returning my HP printer and getting one I can trust. 

[Dragon-Fur]

@Arnold28 

You are welcome.

True - HP printers that lack a text-input capable control panel are meant to be controlled primarily with a phone, tablet, HP Smart (Windows, MacOS, Mobile), or the full driver software available in Windows.     

Options and Features are model dependent -- some of what seems difficult, overly complicated, or unsupported on one printer might be easy and perhaps even automated on another.

If you decide to keep the printer, consider installing the Full Feature Software / full driver printer software.  What?  Full driver provides access to the printer features and supports printing and scanning from other programs and applications.

Good to have options, I think.

Good Luck.

References / Resources

Videos

HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

HP Envy 6055e | 6455e| HP Envy 6420| 6455 : How to Scan using HP Smart

HP Envy 6055e |6455e | HP Envy 6055 | HP Envy Pro 6455 : How to connect to 5GHz wireless network

HP Envy 6055e | Envy Pro 6455 : How to Print a 2 sided Document with HP Smart

Technology Tips - HP Envy 6000 | HP Envy Pro 6400 series printers - Playlist

and

User Guide - HP ENVY 6400e All-in-One series

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

[Arnold28]

Thanks again Dragon-Fur. I did install HP Smart, but it refuses to 'stay put' in the Dock as a desk-top app so requires re-opening whenever I need to use it. 

I'll have to persevere with HOP Printer until I can solve the issue or replace the device. However, I would normally use Mac's Command P if wishing to quickly print a doc, but this no longer offers choices such as Colour/Black and White etc. AND after selecting a doc the doc (i.e.Command P) the item usually goes straight to printer without the chance to select various options.

Cheers,