How do I set up the HP Office Jet 5746 to print 3-5/8 x 6-1/2 envelopes

[Poetheraven]

I need to print envelopes measuring 3 5/8" x 6 1/2".  How do I set the printer options.  I do not see these exact measurements in the list of envelopes I can select.  Does this mean that this printer cannot print this size envelope?

[Dragon-Fur · Accepted solution]

@Poetheraven 

What the printer can do:

HP Officejet 5746 e-All-in-One Printer (F8B09A) Specifications

and

Media Sizes Custom (imperial)	3.85 x 8.5 to 5 x 14 in
Media Sizes Custom (metric)	97.79 x 215 to 127 x 355 mm
Media Types	Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media

The printer supports Custom Paper Sizes.

Not clearly indicated for this model, but perhaps supported Index Card in 3x5 inches.

The problem is not "just" the paper size - it is perhaps the paper size combined with the paper type.

Other factors include the method you are using to create and print the envelopes.

For example,

If you use Word > Mailings > Envelopes

Even if you correctly modify / set the Printer Display panel paper size / type to "Custom"

Even if you correctly set the Embedded Web Server (EWS) Preferences - Tray and Paper to "Custom",

Even if you set a custom size for that envelope,

Then

When / If the dimensions are "too small" for the envelope,

The software will issue a warning and then suggest a printable size.

Example -  Word > Mailings > Envelopes - Custom Envelope - Size not accepted

Rabbits_and_Chickens_Test_Envelope_Custom_1

What to do?

Not sure anything will work for this.

Much depends on whether you can convince the printer that what you want to do is something the printer "will" do.

For example,

It Might be necessary to create your Custom Paper Size form ahead of time.

HP Document:

HP Printers - Creating Custom Paper Sizes

Assuming that works AND that the paper size is actually something the printer supports (printer hardware),

That might be all you need in terms of what you are already doing.

It depends (again) on the method combined with the settings.

Try it...

What if?

No Joy...

Try / Consider

Piece together the parts of what you need from the following suggestions...

Load the paper / envelopes (stack of five) according to the instructions in the  User Guide

Page 13

Set the paper size / type on the Printer Display panel to Custom (if available, likely the last entry in list.)

Set / Verify the Tray and Paper settings in the Embedded Web Server (EWS) - set paper size to "Custom" as available.

The Basics - Create Manual Envelope document

Create a Word document in the Page Size of your envelope > 6/12 " wide by 3 5/8 " height

Set the margins to "Narrow"  (1/2 inch on each side)

OR

Try setting Margins to Custom: 

Top and Bottom = .14 inches

Left / Right = .65 inches

Create a couple of Text Boxes > Enter the Return Address in one and the Destination Address in the other.

Example

Manual_A9_Envelope_Text_Box_Insert_1

Save the document

In File > Print

Open Printer Properties

Set the paper type (Media) to either Plain Paper or possibly Index card (as available)

Select your Custom paper size in Page Size list (likely last in list)

Exit Printer Properties

and Print

OR

If you had not yet done so, create your Custom paper size form

File > Print > Printer Properties

Tab Paper / Quality

Under Paper Size > Custom > New

Enter a name for your custom template

Enter the dimensions

Click OK to save the form

Exit Printer Properties

Wait three seconds

Go back into Printer Properties

Set the paper size / paper type

Click OK to save settings and exit Printer Properties again

and Print

References / Resources

Load the paper into the printer according to the instructions in the printer user guide.

Paper already loaded? 

Open tray – Wait a few seconds – Close tray - Update information - Continue

Done that?  Stuck?

Open tray - Remove paper - Gently flex the stack - Return paper to tray - Close tray - Update information - Continue

Check / Adjust / Retain the Paper at the Printer Display Panel

Section is not applicable to printers lacking a printer display panel.

Open Printer Tray,

If you have not yet done so, Remove / add desired paper size - type

else

Wait a few seconds

Close Tray

IF applicable for your printer:

On the Printer Control Display Panel,

Click Modify / Change / No-Yes (wording varies), adjust the paper size and type, Click OK

No Size?  If the size of the Paper Size is not in the Drop-down list, Select Custom

Note:  Not all printers allow selection of “Custom”

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Embedded Web Server (EWS)

EWS option is applicable to network connected printers.

Reminder

No Size?  If the size of the Paper Size is not included in the Drop-down list, Select Custom

Note:  Not all printers allow selection of “Custom”

If the printer is on the network,

If the EWS feature is supported on your printer,

Use the Embedded Web Server (EWS) to view / configure your printer.

Verify / Update Tray and Paper Information

EWS – Browser

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper Management

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

EWS - HP Smart for Mobile - iOS

Reminder: The EWS Tray and Paper settings must be updated before you open the object to be printed.

Open HP Smart (for mobile)

Open Settings

Open Add / Set Up a Printer 

Scroll down, Click, Tray and Paper

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

EWS - HP Smart – Windows

Start HP Smart Application

Printer Settings

In section Settings > Advanced

Tab Settings > Preferences

Tray and Paper Management

As Available:  Check / Adjust settings in Advanced

Click Apply to save changes

If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)

Click Apply to save changes

NOTES

• Size not listed in the Drop-down menu?  If available:  Select Custom (likely the last selection in the list)
• EWS is also available in HP Smart Windows and HP Smart Mobile > Settings > Advanced
• Features and options differ by printer model and type.

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Set the Preferences – Windows

This section is not applicable to Mobile Printing.

Printing Preferences are available directly from the driver and / or might be called "Printer Properties" / "Shortcuts" (or similar) from within printing software / applications.

Preferences and Envelopes: 

Select / leave Printing Preferences shortcut to "Everyday Printing" or something equally benign. 

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Preparation > Check / enable the printer as the “Default Printer”

Settings > Devices > Printers and scanners

UNCHECK (clear box) Let Windows manage my default printer

Select (Left-Click) your printer from the list of printers > Manage > Set as Default

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Printing Preferences – Shortcuts / Selections

Settings > Devices > Printers and scanners

Left-Click on (your) Printer > Manage > Printing Preferences

Next

Tab Printing Shortcuts

Click / Highlight your preferred Shortcut 

Click Apply > Click OK to exit

Optional - Additional Setup / Information

Make changes to a Shortcut (Model Dependent)

• Select your Shortcut (locked or custom) >
• Adjust the settings for paper, source (tray), other settings
• Check all sub-menus in all Tabs
• Click OK to save / leave sub menu

Custom Shortcut

On the main Preferences menu,

Save the edited shortcut or use “Save As” or “Create Custom Shortcut” to save as a new / different file name

Click OK to save the setup

Side Bar:  Scan Menu for HP Scan

Open More > section,

Check / adjust settings in each sub-section

Click OK to save sub-menu changes

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HP Printer Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 5746 e-All-in-One Printer 

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