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- HP Community
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- Printer Setup, Software & Drivers
- How do I setup printer via hard-wiring rather than wi-fi?

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03-01-2022
10:53 AM
- last edited on
03-18-2022
06:51 AM
by
JessikaV
How do I setup printer via hard-wiring rather than wi-fi? I have an HP Deskjet 1010 printer ... trying to get ink level readings. I've had printer 5 years, works fine. NOT set-up to wi-fi ... using USB cable. I am using the HP Smart App and it DOES recognize my printer, but says it is "Off-Line". Printer works fine from my APACHE Open Office 4 ... No problem printing, but UNABLE to find how to get INK LEVELS. Can someone help? Many thanks!
Solved! Go to Solution.
Accepted Solutions
03-08-2022 03:03 PM
Try using the drivers from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-1010-printer-series/5157543/mo...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
03-04-2022 03:15 PM
Welcome to the HP Support Community.
Please see if this helps: https://support.hp.com/us-en/document/ish_1716406-1413451-16
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
03-07-2022 03:58 PM
I wish you would walk me thru this. There are NO buttons on my printer. Only button is POWER button. I'm NOT using Wi-Fi, I'm using a USB cable. The hp Smart App want to use the Wi-Fi, and does identify the printer, but NOT the ink levels. Still at a loss!
03-08-2022 03:03 PM
Try using the drivers from here: https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-deskjet-1010-printer-series/5157543/mo...
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Thanks!
Have a great day!
I am an HP Employee
03-08-2022 05:20 PM
Thank you for your help ... going along just fine, downloaded, then wants to connect to internet. Says there's NO connection. I can talk to you, but my printer cannot talk thru the internet. At age 70, I do NOT know what that means. (sad frowney)
03-24-2022 12:51 PM
Hi I have a n HP Office Jet 8020e series and I do nit have internet at home. Ethernet only. DO I need an ethernet plugged into bot my laptop and my printer? Or cant I just print a word doc offline with the USB plugged in laptop and into the printer? Why is this not working for me? Help!!