• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.

‎03-31-2026 05:36 PM

HP Recommended

How do I stop "GET /DevMgmt/ProductConfigDyn.xml HTTP/1.1" on desk jet 8020

Reply
6 REPLIES 6

‎03-31-2026 05:43 PM

HP Recommended

Everytime I print an extra page prints with "GET /DevMgmt/ProductConfigDyn.xml HTTP/1.1" on desk jet 8020 How do I stop this?

Reply
Was this reply helpful? Yes No

‎03-31-2026 09:14 PM

HP Recommended

Hi @Jimforts 

You may need to install Full driver software for your printer.

 

Please install the next driver for your printer in Windows:

Officejet 8020 driver for Windows:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJP8020/HPEasyStart-13.6.5-OJP8020_49_11_4670_1_W...

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif


@ferRX / I am a volunteer posting answers on my own time.
Reply
Was this reply helpful? Yes No

‎04-01-2026 09:57 AM

HP Recommended

Thank you. I downloaded the pack but it would not install. The screen just stayed blank. To be more specific, I have a DeskJet Pro 2028e on a Windows 10 platform. Will be switching to Win11 soon on a new system.  This seemed to happen after I was prompted to download a new driver from my HP Printer Dashboard/Tools. Thanks

Reply
Was this reply helpful? Yes No

‎04-01-2026 10:00 AM

HP Recommended

Sorry, I was logged into the wrong account.

Thank you. I downloaded the pack but it would not install. The screen just stayed blank. To be more specific, I have a DeskJet Pro 2028e on a Windows 10 platform. Will be switching to Win11 soon on a new system. This seemed to happen after I was prompted to download a new driver from my HP Printer Dashboard/Tools. Thanks

Reply
1 person found this reply helpful
Was this reply helpful? Yes No

‎04-02-2026 11:44 PM

HP Recommended

Hi @Jimforts 

Ok, if you have a Deskjet 2820e then download the next driver:

>> https://ftp.hp.com/pub/softlib/software13/printers/DJ2800/HPEasyStart-15.8.1-DJ2800_57_2_1683_3_Webp...

  • https://hp.widen.net/content/mffxj8y2xg/png/mffxj8y2xg.png?w=400&h=400&dpi=72&color=ffffff00
  • Deskjet 2820e

 

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.

dodecaedroh.gif,.-,.-,-.,.-


@ferRX / I am a volunteer posting answers on my own time.
Reply
Was this reply helpful? Yes No

‎04-06-2026 03:32 PM - edited ‎04-06-2026 03:36 PM

HP Recommended

I have a DeskJet Pro 8028e

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.