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HP Recommended
OfficeJet 4650
Microsoft Windows 10 (32-bit)

How do I un-register my old OfficeJet 4650 so my daughter, who I gave the printer to, can register for Instant Ink?  It is stopping her because it says it is registered to me.

1 REPLY 1
HP Recommended

@RobinP4, Welcome to HP Support Community!

 

You will have to cancel the subscription if you have not already. Refer to the document HP Instant Ink - Cancel Your HP Instant Ink Service for help.

 

Now, try these steps to re-enable the web services -

 

Step 1 Remove the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, touch ( HP ePrint ), and then touch (Web Services Settings).

2. Touch Remove Web Services.

 

Reboot the devices.

 

Step 2 Enable the Web-Services -

1. From the top of the screen, touch or swipe down the tab to open the Dashboard, and then touch ( Setup ).

2. Touch Web Services Setup.

3. Touch Accept to accept the Web Services terms of use and enable Web Services.

4. On the screen that appears, touch OK to allow the printer to automatically check for product updates.

5. If the Printer Update Options screen is displayed, select one of the options.

6. When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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