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- HP Community
- Printers
- Printer Setup, Software & Drivers
- How do i bypass the printer cartridge set up

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02-08-2021 06:24 AM
I have not had my printer connected to the mains for over 12 months. Now that i have it is asking for me to use the set up cartridges that I no longer have. I also moved house and connected to a new WIFI ok. Maybe this is what triggered the request. Is there anyway to bypass this request. Thanks
02-11-2021 05:23 AM
@Adrian87, Welcome to HP Support Community!
To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer.
The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Let me know if this helps.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee