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‎02-14-2023 06:04 AM - last edited on ‎02-16-2023 06:28 AM by Retired

HP Recommended

Can anyone help I'm trying to print on vellum but am unsure what settings to use on HP Envy 5540 printer. Thanks

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1 person had the same question
2 REPLIES 2

‎02-25-2023 09:15 AM - edited ‎02-25-2023 09:16 AM

HP Recommended

Hi @buttercross1947,

 

Welcome to the HP Support Community. 

 

I've sent you a private message with the steps to talk to HP Support. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

Take care and have a great day ahead! 

Rainbow23 - HP Support.
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‎02-25-2023 10:01 AM - edited ‎02-25-2023 10:14 AM

HP Recommended

 

                    

 

 

               Hello @buttercross1947, 

 

 

 

Welcome to the HP Support Community.

 

 

 

I'd like to help!

 

 

 

Please follow the steps listed below for product reset:

 

  1. Turn the printer on, if it is not already on.

 

  1. Wait until the printer is idle and silent before you continue.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer.

 

  1. Unplug the power cord from the wall outlet.

 

  1. Wait at least 60 seconds.

 

  1. Plug the power cord back into the wall outlet.

 

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

 

  1. Reconnect the power cord to the rear of the printer.

 

  1. Turn on the printer, if it does not automatically turn on. Now check the control panel display.

 

 

 

Also, update the firmware: Click ci-dessous :            

2023A17.9 MBJul 23, 2020Download

 

 

 

 

 

 

  • Click on yes button to say thanks
  • Click on the button Accepted Solution if the question is answered
  • Please contact me to inform me of the resullt

 

 

             Best regards,

                 

                  

                 

                 

                

Bernard42.
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