How do you update printer firmware?

[PrintJoshT-luxe]

I realize this printer may no longer be supported by HP.  That said, I’d still like to update to the latest firmware available.  How do you update the firmware for this printer?? Thank you! 

[Dragon-Fur]

@PrintJoshT-luxe 

Welcome to the HP Community.

It is likely the printer firmware is already updated.

At this writing:  Printer Firmware was last released a little over a year ago (late October 2020).

How-to document

Update the firmware on an HP printer 

If this is your printer:

HP Officejet Pro 8600 e-All-in-One Printer series - N911 

Then find the Firmware here:

HP Officejet Pro 8600 N911 Firmware Update 

HP Printer Support Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Product Home

Enter the type and name of your HP device

OR

HP Officejet Pro 8600 e-All-in-One Printer series - N911 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[PrintJoshT-luxe]

Although I can see the printer in HP smart, I can’t seem to locate the appropriate advanced tab to update the firmware.  I can, however, see the firmware version currently running on the printer. Could you tell me, is this the latest firmware?

CKP1CN1829AR

Also, is it possible to update the firmware from an iOS device? Or using only the printer itself—either through the Wi-Fi network, or using a flash memory device, etc? 

thank you!

 

[Dragon-Fur]

@PrintJoshT-luxe 

From the Printer - if supported:

When connected to the internet, many HP printers support updating the firmware directly from the printer control panel.

1. Make sure the printer is connected to a Wi-Fi or Ethernet connection.

   NOTE: 

   USB connections will not work.

2. On the control panel, open the Setup, Service, or Settings menu.

3. Select Preferences, Printer Maintenance, or Tools.

4. Select Web Services, Printer Update, or LaserJet Update.

5. If prompted, follow the instructions to turn on Web Services.

6. Select Check for Updates or a similar option.

   CAUTION: 

   Do not turn off the printer during a firmware update. This can permanently damage your printer.

===============================================================

From HP Smart - if supported, on your older printer, you might be able to update the firmware via the Embedded Web Server (EWS).

Use the HP Smart app to check for and install firmware updates.

1. Open the HP Smart app, and then create an account or sign in. If you do not have HP Smart, download it from 123.hp.com or your app store.

2. If you are setting up HP Smart for the first time, you must create or sign in to an HP account to access all printer functions.

3. On the app home screen, select your printer name or image.

4. Under Advanced, select Advanced Settings or Printer Home Page (EWS).

5. Select Tools or Web Services.

Click Printer Updates or Product Update, and then click Check Now. Any firmware updates automatically download and install onto your printer.

CAUTION: 

Do not turn off the printer during a firmware update. This can permanently damage your printer.

================================================================================

If the printer is on the network,

If you can open the Embedded Web Server using your browser and the printer IP address,

You might be able to update the firmware using EWS.

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools

1. Select Tools or Web Services.

2. Click Printer Updates or Product Update, and then click Check Now. Any firmware updates automatically download and install onto your printer.

   CAUTION: 

   Do not turn off the printer during a firmware update. This can permanently damage your printer.

 =================================================================================

Printer Firmware - if you can use EWS is found in Tools > Printer Information

Example

Use Embedded Web Server (EWS) to find your printer's Firmware version

Open your favorite browser > type / enter Printer IP address into URL / Address bar

Tab Tools > Printer Information > Firmware Version

Example - EWS - Extract the firmware version from the full firmware version information.

Firmware Version

MANHHIPP1N001.2010A.00

I can't get to the manuals right now - wait and / or clear your browser cache if you are also having trouble.

The various links provided earlier should open as intended...

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

[PrintJoshT-luxe]

Thank you. That was very helpful. 

Can you tell me what the current/latest firmware version is for the HP Officejet Pro 8600 N911a

?

Is this the latest version? 

CKP1CN1829AR

thank you