How install my Smart Tank 520 by USB

[Penny1587]

I tried to install my Smart Tank 520 by USB with all the instructions but continues inactive mood

The steps 

1. Looking for spotlight "Print and Scan"

2. Add Print

3.Choose the print "HP Smart Tank 520_540 Series  (The use chosen Generic PCL Print) and add

But the print continues inactive, what can I do to change the status?

[ferRX]

Hi @Penny1587, Hola,

Please install with the next Apple Smart Tank basic driver:

Prueba a instalar con el siguiente controlador Smart Tank para Apple:

1) Connect your printer with USB cable:

• Conecta la impresora con cable USB
• 

2) Then install the next software

• Luego instala el siguiente controlador:
• >> HP Smart Tank driver essentials - L5_1657

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

Saludos,

ferRX.

[Penny1587]

Thank u, Now I can print successfully, but how can I use the scanner?

[ferRX]

Hi @Penny1587 

Ok, nice to know that you can print now ! 😇

1. Now try to install full drivers using HP Easy Start:

>> https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip

2. Also for alternative you use MacOS scan driver already installed with Image Capture app.

• Go to Applications > Image Capture
• >> https://www.youtube.com/watch?v=42yKCMaTJak

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.