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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Setup, Software & Drivers
- How is it possible to use HP Laserjet 1020 with Windows 11?

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05-08-2024 03:10 PM
Welcome to the HP Community --
As of Windows 11, there is no longer a full driver software listed for this printer.
Instead you are instructed to install and use the Windows Built-in Print Driver.
Windows print drivers provide basic print function.
Learn more here:
Old driver is Gone
We see occasional questions about printers for which full driver software installation packages are no longer listed for current (or older) versions of Windows.
The full driver printer software for this printer is no longer listed as available from HP.
When available for the printer and a supported version of Windows, install the Windows Built-in print drivers.
When installed, the Windows print driver provides basic print function.
Reference and Download
HP Printers - Installing and Using the Windows Built-in Print Driver
Scan? See Section FAQ > How do I use the printer functions with the built-in driver?
Scan your documents and photos:
Complete your scan jobs with a Windows app that works with the built-in driver.
Examples
Windows Fax and Scan: In Windows, search for and open Windows Fax and Scan. Click New Scan, and then select your printer.
Windows Paint: In Windows, search for and open Paint. Click FileFrom scanner or camera.
Windows Scan app: In Windows, search for and open the Windows Scan app. If it is not listed, go to Windows Scan (in English) to install it.
Troubleshooting for installing the Built-in Print Driver
HP printers - Windows built-in driver fails to install
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What else?
If you can find and use a Windows 10 system...
There is still a Full Feature Software driver package for Windows 10.
The Windows 10 software package is not intended to be installed on Windows 11.
Printer - Full Feature Software
HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts. The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.
NOTES:
HP Scan is not installed if the printer does not support Scan.
The Printer Assistant is not installed if the type of full driver software does not support it. If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.
Details Page - Driver - For your Printer
>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<
HP LaserJet 1020 Plus Full Feature Software and Driver
If / When asked, opt for the Full Driver / Full Software to be installed.
After the software is installed, Restart the computer and sign in.
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The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.
Note: Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.
Printer Assistant
HP Scan Assistant
HP Scan
Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable
Or
HP Scan Assistant shortcut > Manage Scan to Computer > Enable
Example - Windows - Full Feature Software - Installed
Programs_and_Features_Printer_Desktop_Icons_13
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP LaserJet 1020 Printer series
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