How long does it take for printer maintenance in progress? It has been 20 minutes now.

[Erich16]

My printer has the Event code 71 02 48 showing.  It now has printer maintenance in progress. Do not interrupt.  It has been going on for over 20 minutes. How long does it take? Should I interrupt?

[Nal_NR]

Hi @Erich16,

Welcome to the HP Support Community. 

I'd like to help!

Let's try a power reset on the printer

Reset the product

With the printer turned on, disconnect the power cord from the rear of the printer.

Unplug the power cord from the wall outlet.

Wait at least 60 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the printer.

Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try updating the printer's firmware -HP Printers - Updating or Upgrading Printer Firmware  

If the issue persists, it could be a hardware issue. 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @Erich16,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

[Nal_NR]

Hi @Erich16,

As we did not hear from you, I'll be closing this case for now. If you need further assistance, feel free to reach out to us.