How often can I pause my Instant Ink Subscription?

[gc917]

I paused my Instant Ink Subscription for 4 months but I'm still not using my rollover pages. How often can I pause my Instant Ink Subscription?

[Irfan_06]

Hi @gc917,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are looking for information related to pausing your instant ink subscription.

Depending on your printer model and plan, you might be able to pause your Instant Ink printer subscription for up to 6 months.

During a subscription pause, your normal plan and monthly fees are suspended. You can continue to use any pages in your rollover balance.

Months paused during a trial period are lost and the trial period is not extended.

If you have a paper add-on service, it is also paused.

A subscription pause takes effect in the next billing cycle. You are charged your normal plan fee for the current billing cycle.

At the end of a pause, normal monthly billing starts again. You can pause again after two billing cycles are completed.

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I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support