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HP Recommended

Hi!

I did a factory reset on my HP 4625 and now my printer is requesting the Setup Cartridges when I try to set up.

Unfortunately I don't have the setup Cartridges anymore, must have been disposed when I moved around.

Can you please help me to bypass this message error?

4 REPLIES 4
HP Recommended

@NateOS1, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

I recommend referring to this guide to help troubleshoot the error you're encountering, which indicates that setup cartridges are required: HP Printers - A 'Use SETUP Cartridges' Error Displays | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

Hi, @Garp_Senchau.

Thanks for your reply, but I don't have the setup Cartridges anymore and in the link that you sent, all the instructions indicates the setup Cartridges as a solution.

I was wondering if you could help me to find a solution like in the post below:

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/How-to-bypass-the-message-S...

 

Best regards,

HP Recommended

Hi Garp_Senchau. Hope you're doing good.

Any news? Can you please help me with this bypass?

HP Recommended

Hi,

 

Welcome to HP Support Community! 

  

To bypass the message on the printer the only option left is to perform an OOBE reset and re-initialize the printer. 

  

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

  

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

  

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

  

Let me know if this helps. 

  

Please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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