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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


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‎10-29-2026 09:04 AM

HP Recommended
Product: HP Smart Tank 7602

Many of the responses to questions on how to Factory Reset this device mention physical buttons which are not present on this device.

Power Off the Device.

Hold the power button while it is turning on, the status light should turn green, and a Red X and White Back Arrow should appear on the touch panel.

Press the Red X 5 times in a row.

You can then use the menu to navigate to a full factory reset, even if the web interface is unavailable, and standard interface is unavailable in regular operations.

I was able to use this method to correct the "stuck on checking ink levels" error. 

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