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HP Recommended

will print only PDF file, how to print other type of file ? like World Excell etc.

1 REPLY 1
HP Recommended

@PicheSan 

 

Welcome to the HP Community Forum.

 

The most common underlying cause of not having any ability to print files of different types is a lack of controlling print software.

 

HP Smart for Windows prints both PDF and Image files - it cannot interact with Office or Word documents.

 

If you have not done so, your printer needs the "full driver" printer software installed on the computer.

 

Full Feature Software

HP ENVY 5000 All-in-One Print and Scan Driver and Accessories

 

  • Download-and-Save the printer software (Full Feature Software / HP Smart / Easy Start)
  • Navigate to the folder in which you saved the software installation package (likely Downloads)
  • Right-Click on the downloaded package and "Run as Administrator" to start the installation
  • Reminder:  If using Easy Start, select the Full Driver
  • After the software is installed, Restart the computer and log in

 

References

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

HP Smart Tasks for Windows and HP Smart Mobile

Where available, Smart Tasks can be configured for several print tasks.

  • Print: Send a print job to your printer.
  • Email: Send an email message or attachments.
  • Save to: Save a file to a cloud storage account, such as Google Drive or Microsoft OneDrive.

 

 HP Printers - HP Smart: Use Smart Tasks

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP ENVY 5055 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.