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‎12-01-2020 11:33 AM

HP Recommended
Product: hp envy 4500
Operating System: Microsoft Windows 10 (64-bit)

How do you go back ?

3 REPLIES 3

‎12-09-2020 03:58 AM

HP Recommended

@Allan51, Welcome to the HP Support Community!

 

There is no option to downgrade the firmware on this model printer.

To assist you better, what is the issue with the printer?

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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‎12-11-2020 04:56 PM

HP Recommended

This is no HELP at all???????????? You are useless

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‎12-12-2020 03:50 AM

HP Recommended

@Allan51

 

I'm sorry you feel that way.

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

Was this reply helpful? Yes No
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