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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Padaidik
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How to add custom paper size

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laserjet pro MFP m125a
Microsoft Windows 10 (64-bit)

I'm using windows 10, I try to add custom paper size. I open printer preference but there is no button or whatever that is to add custom paper size. Any help??

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TEJ1602
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@Padaidik, Welcome to HP Support Community!

 

Follow the steps below-

 

Create a custom paper size directly from the printer properties menu.

  1. Load the custom-size paper into the paper input tray.

  2. Open the item you want to print.

  3. Click File, and then click Print.

  4. In the Print window, click Preferences, Properties, or Printer Properties.

  5. Click the Paper/Quality tab, and then click Custom.

    NOTE: 

    If you do not see a Custom button on the Paper/Quality tab of the printer properties window, skip to the section to Create custom paper sizes from Devices and Printers.

    Custom button in print properties

  6. In the Custom Paper Size window, click New.

  7. Type a name for your custom paper size, adjust the width and height to your preference, and then click OK.

    NOTE: 

    To change the dimensions to metric, click Millimeters.

    Your custom paper size is now saved. You can select this custom paper size in the future and edit it if needed.

  8. Click OK, click the Paper Size drop-down menu, and then scroll down and select your custom paper size.

    Custom paper size in drop-down list

  9. Make any other preference changes if necessary, and then click OK.

    NOTE: 

    Supported paper sizes vary by printer. If you input custom dimensions that your printer does not support, the new custom paper size does not display when you attempt to print. Check the printer specifications for your printer for more information on supported paper sizes.

  10. Click OK or Print to print the document.

 

Refer to the document HP Printers - Creating Custom Paper Sizes for additional help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
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Padaidik
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testing.jpg

this is my printer preference, there is no custom button

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Padaidik
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printer preferenceprinter preference

This is my printer preference, there is no custom button

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Padaidik
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This is the third times I write my reply, I don't know if there is any problem with this forum. BTW, as you can see in my printer preference, there is no "custom" button. I have try to download the latest driver, but still, same issue,testing.jpg

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