How to add printer to HP Smart My Account

[escrap111111]

need help connecting hp printer to account to print anywhere 

laser jet pro 4001dn 

printer can be seen connected to the hp print but not under my acounnt magement 

[Dragon-Fur]

@escrap111111 

Welcome to the HP English Community --

There is more than one model in this series.

Oddly, even though the user manual for both the "dn" and the "dne" (HP+) model includes a reference to ePrint, the series is not listed in  HP Printers - Mobile Printing Solutions Compatible with HP Printers

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Side Bar

Even stranger, "e" models, that is, HP+ models normally support Print Anywhere after having joined (accepted) the HP+ service contract.  No mention of this in the "dne" user manual.  ??  True - this does not apply to you because you don't have the "dne" model printer - mentioned only as FYI for those reading.

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Dragon Opinion

ePrint -- If you find the ePrint setup as described in your user manual -- is the "old tech" remote printing solution.

ePrint is not Print Anywhere - different animals - ePrint does provide remote printing service as described in the user manual and in the ePrint how-to document:  HP printers - Print with HP ePrint

Listed as Supported for the HP LaserJet Pro 4001dn

Mobile Printing Capability

HP Smart App; Apple AirPrint™; Mopria™ Certified

This list does not include remote printing (ePrint or Print Anywhere) --

The Mobile printing options refer to printing (and possibly scanning) using a supported mobile device, running a supported Operating System / version, and both device and printer are on the same network.

Links to HP Smart, AirPrint, and Mopria are included later in this message...

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Message Content References

HP LaserJet Pro 4001dn Printer

HP LaserJet Pro 4001, 4002 - User Guide

AND

HP LaserJet Pro 4001dne Printer  

HP LaserJet Pro 4001, 4002 Plus - User Guide

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Mobile Printing – Mobile Options for Printers

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Open the section for your printer series > Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 HP LaserJet, HP OfficeJet Enterprise, HP PageWide - Printers that can use mobile printing solutions

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HP Smart (Mobile) >>> Download / Install - How-to - and FAQ

 HP printer setup (HP Smart app)

Read the FAQs

For example: 

What is the HP Smart app and its requirements?

And / or

What if my cloud printer is missing, offline, or unavailable in the HP Smart app?

And / or

Why can't I connect my wireless printer or print over the network?

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

Reminders -- Initial Connection

• Your Mobile device (tablet, phone) must be on the same network as the printer.
• Location Services and Bluetooth should both be switched ON

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- Airprint –

HP Document

 HP printer setup (Apple AirPrint for iPhone, iPad)

- HP Document -

 HP Printers - No AirPrint Printers Found error (iOS, iPadOS)

and

From Apple

 About AirPrint 

Excerpted

How to use AirPrint

AirPrint is a technology built into most popular printer models, including the printers and print servers listed here. To use AirPrint, you don't need to install an app, additional drivers, or other software. 

 Use AirPrint to print from your iPhone or iPad

 How to print from your Mac
 How to print from your iPhone or iPad

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 Connect an AirPrint printer to a Wi-Fi network

 Apple - Recommended settings for Wi-Fi routers and access points

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-- Mopria --

 Mopria Print & Scan – Designed for Android

 Print From Android 8 and Higher FAQ

Download / Install the Mopria App for Android

 Google Store > Mopria Print Service App

Troubleshoot printing issues with Mopria Print Service (Android)

Video

Mopria Scan:  This tutorial shows how to Scan a 2-sided Document with Mopria Scan on a Printer with an Automatic Document Feeder.  No account created, No sign-in needed.

  Scan a 2-sided document on any printer with Mopria Scan

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP LaserJet Pro 4001dn Printer

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