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HP Recommended
Hp deskjet 2778
Microsoft Windows 10 (64-bit)

I have an issue with my Hp deskjet2778, after purchasing the printer I set it up and started printing, when the cartridges became empty, I disposed them and I bought new one but i don't know how printer is reset and it again asked for setup, with setup cartridge Now every time I try to setup the printer again the printer is asking for the ink cartridges that came with it which I obviously don’t have. Is there any way I can setup my printer without ink cartridges as I want to use the Scanner. will new ink cartridges help me in setting up the printer or I need special setup cartridges?

1 REPLY 1
HP Recommended

Hi @arunsn062,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

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